Frequently Asked Questions


We find our E-editions are best downloaded through a Wi-Fi connection for a faster response time. Download times differ depending on the speed of your connection, but the E-editions will download fine on any 3G network.

Once you've downloaded your e-edition it is available offline at any time.

Try to make sure you regularly update your E-edition app to the latest version, this will ensure the smooth running of the e-edition.

If you have any questions about using the app or are having trouble downloading it please have a read through our list of Frequently Asked Questions, below, to see if you can find the answer.

If you wish to read our privacy policy and terms and conditions then click on the links at the bottom of this page.

Likewise, if you are still having trouble, need a question answered or would like to leave feedback on the app, then contact a member of our app team by the email at the bottom of the page.

Frequently Asked Questions (FAQ)

Frequently Asked Questions

Privacy Policy

Terms and Conditions